Error 15215 occurs while trying to download QuickBooks payroll updates. You may receive this message while downloading: “Error 15215: unable to verify digital signature.”
This type of error occurs usually because of a conflict with another application. If another application is running in the background while you are trying to download the payroll update; there is a chance that you face this error message. This type of error is caused by the application can possibly mean there is a program that requires a lot of bandwidth and as a result, prevents QuickBooks Desktop Payroll if it tries to connect to the server. Also firewall or firewall setting may block QuickBooks Desktop Payroll while connection to the update server.
To fix this issue; there are a number of troubleshooting exercises that can be done. They are as follows:
- Reboot the computer
- Then run QuickBooks Desktop as the Window’s administrator.
- After that, go to the internet options of internet explorer and check and verify the program “Use TLS 1.0” and leave the “Use TLS 1.1” and “Use TLS 1.2” unchecked.
- At last restart Windows in “selective startup”.
Speak with Us for QuickBooks Error 15215 Tech Support:
Even though QuickBooks Desktop is one of the rather more efficient features, sometimes problems may occur which can be resolved quickly.You can always try out the QuickBooks Customer Support Phone number for any enquiry at any time of the day.